Our company was founded on the premise that high quality consultancy services doesn't have to come with a high quality price tag.
Too many times we have witnessed large consultancy firms deploying entry-level graduates to client programmes in excess of £1500 per day, and experienced consultants in excess of £3000 per day. And too many times have our clients been disappointed with the lack of delivery from a consultancy firm.
Our premise is simple. We'll do what we say we will do. We'll do it at a low cost whilst ensuring we deliver to your specific requirements.
We want to help create high performance organisations. Our goal is to help our clients reach their goals. We believe in the transparency of our work and request that our clients work with us in collaboration, and not for us to operate in isolation.
We believe that one of the benefits of bringing in an external consultancy is the transfer of new skills and abilities to our clients colleagues. Our desire is to leave all our clients with the capability to continue to drive improvements long after we have gone.
No matter how large our company grows, we want to maintain our low cost / high quality service business model and it will remain one of the key differences that sets us apart from our competitors.
Testimonials
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“Their collaborative approach to change ensured buy in with my team and we worked together to improve processes and performance throughout the Branch Network and Contact Centres.
The team did what they said they would do and kept us informed along the way. I wholeheartedly recommend their services to other
companies and would not hesitate to work with them again in the future.”
Head of Sales Development & Planning, Large Retail Bank
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“Their brief was to design and implement an OE programme to increase significantly both the overall efficiency and effectiveness of the business and thus reducing costs. They were very successful and delivered well beyond their original brief.
In my specific division they delivered in excess of 3 million cost reduction and reshaping all 3 operating models - brilliant!”
Executive Director,
Large Retail Bank
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“I have enjoyed working with you and the OE team, you have delivered what you promised and have listened to our comments and concerns.
Thanks again for all of your help and support.”
Team Leader,
Large Retail Bank
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“I really enjoyed the session, it has given me a lot to think about with my coaching and a great new angle to approach performance. I
would in fact say that I found it fascinating that we able to look at our calls in that amount of detail.”
Team Leader, Call Centre,
Financial Services
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“They have a wealth of experience in identifying and eliminating waste from processes to reduce costs and improve the customer
journey. Lean Consulting has a passion and the drive to make a difference, which allows them to quickly gain the confidence of
stakeholders in their ability to deliver changes, but also to ensure that those changes are embedded across the business.
Through the use of their skills, and coaching ability they has been able to 'open the eyes' of colleagues to the potential that continuous
improvement can deliver.”
Operational Strategist,
Financial Services