Frameworks
Without the right frameworks in place, you cannot have a high
performance organisation. Frameworks are essential to success.
At Lean Consulting, we look at frameworks for:
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Forecasting & Staffing
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Target Operating Model (TOM)
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Operational MI & Reporting
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Performance Management
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Productivity & Efficiency
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Quality Assurance
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Complaints
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Regulatory
Compliance
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Customer Satisfaction
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Employee Satisfaction
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Organisational Design
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Process Design & Control
Often, operations do stop to consider how they will aproach these
issues. Lean Consulting often see managers independantly trying to
create some of the above frameworks, but without collaboration and
consultation across all teams, it ends up looking like a patchwork
quilt of disparate ideas.
Our approach is to work with the leaders of your operation from all
levels to help build frameworks that are appropriate to your
operational needs. We then work to embed them in the daily, weekly
and monthly behaviours of the entire management team so the
frameworks continue to guide behaviour long after our consultants
have finished onsite.
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